We have long been associated with the hospitality sector from 5-star hotels to boutique establishments and fine dining to fast food, we take great pride in understanding the needs of business owners to include traditional insurances such as property/ contents, loss of license and guest effects as well as 21st century covers such as cyber liability, ransom demands, lottery cover and employee protection.

Willis IRM has a particular specialism in Hotels due to exclusive market arrangements, our portfolio of clients and tailored claims management offering. We also manage the insurance for a number of leading Public Houses, Nightclubs and Restaurants.

First and foremost we ensure that the client’s assets are properly covered for the widest range of perils.


  • Contents, Fixtures and Fittings
  • Stock including perishables
  • Business Interruption
  • Money
  • Computers
  • Guest Effects
  • Employers and Public Liability
  • Loss of licence

It is vital to check that the standard policy limits and cover are adequate to ensure that loss or damage does not have an adverse effect on our client’s business. Willis IRM will further advise on the need for other specialist insurance such as Director & Officers Liability, Employment Practices, Environmental exposures and the increased risk of Crime to a business

21st Century Covers

Traditional insurance covers have progressed over time to more modern day matters and Willis IRM can provide cover for:

  • Employee Protection and Fidelity Cover, to include:
    • Road Rage
    • Air Rage
    • Aggravated Burglary
    • Stalking
    • Commercial Employee Fidelity
  • Ransom Demands
  • Claims Preparation Costs
  • Company Function and Conference Cover
  • Lottery Cover

A bespoke policy is best to make sure your specific risks are acknowledged and minimised. We can tailor a policy that fits your individual needs.

Remarkable Claims Handling

Once you become a Willis IRM client you will automatically receive the services of our specialist claims management division – Accident Investigation Services (AIS). Our dedicated property investigator will assist with any loss or damage claim to ensure your business suffers the minimum interruption and your property is reinstated in the shortest space of time. Specialist liability investigators will be on hand to deal with any incidents involving employees or members of the public and ensure a thorough investigation of the circumstances.

As well as dealing with any incidents, AIS will also provide important Risk Management and Health & Safety advice through our experienced personnel. With the twin goals of prevention and management, Willis IRM is constantly striving to control the claims experiences of our client, which is reflected in consistently competitive premiums.

Find out more about our outstanding claims division by clicking on the button below.

Accident Investigation

To find out more about our Services please contact our team today on T. +44 (0) 28 9032 9042 or fill out the form below: