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Northern Ireland’s leading independent commercial insurance broker Willis Insurance and Risk Management, has today been short-listed in the ‘Broker Claims Team of the Year’ category, at the 2016 Insurance Times Claims Excellence Awards taking place 4th May in London.
Willis IRM provides a unique combination of consultancy based services to corporate and commercial clients including insurance brokerage, a Human Resources / Employment Law and Health & Safety division, as well as a Wealth Management division to offer financial and tax advice.
In 2010, the firm had the forethought to introduce its own claims handling division called Accident Investigation Services, to pro-actively support the claims handling process with a dedicated claims investigation team – the only broker in Northern Ireland to do so. The team is involved in all aspects of insurance claims working closely with the company’s clients towards a resolution.
“As the only broker in Northern Ireland to be nominated across any of the categories for a National Award, this proves the hard-work and commitment we have invested in our Accident Investigation Services division, is paying dividends”, says AIS Director, Mark Willis. “We have won a considerable number of new clients purely due to dissatisfaction with their experience following a claim. The Insurance Times praised us for our high level of performance and innovation in the last 12 months, including our new claims auditing and claims defensibility services”.
Established in 1978 by founder Robert Willis, the family-firm has over 65 staff across offices in Belfast, Coleraine and Reading. Willis Insurance & Risk Management were one of the first insurance brokers UK-wide to achieve Chartered Status, the industry’s gold standard, and they continue to invest in of quality staff by their own personal development both technically and professionally to ensure clients receive an exceptional service proposition.
The news marks an exciting week for Willis IRM with Richard Willis short-listed for the IoD Director of the year in the Family Business category.