• We attended the site within 24 hours and a strategy was agreed with the insurer's representatives.
  • The client's main concern was business continuity.
  • The building works were scoped and priced, and we agreed an accelerated timetable to mitigate the business interruption period.
  • A stock list was compiled and a reconciliation was carried out with the stock loss agreed within 10 days.
  • A six-figure claim was paid and the business was back trading as normal within 4 weeks.

Willis IRM is the only broker in Northern Ireland to have its own internal Accident Investigations division to pro-actively manage the claim process to ensure speedy efficient settlement of liability incidents and claims. We employ 8 personnel for this purpose and this has resulted in substantial savings in premium costs to our clients. 

Awards & Accreditations


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Willis Insurance and Risk Management, Willis Wealth Management and Accident Investigation Services are trading names of Willis & Company (Insurance Brokers) Ltd, which is authorised and regulated by the Financial Conduct Authority - 309124. Registration No. NI 32004. Registered in Northern Ireland.

If you are unhappy with our service, we have a complaints procedure, details of which are available upon request. If you are unhappy with how your complaint has been dealt with, you may be able to refer your complaint to the Financial Ombudsman Service (FOS). The FOS website is www.financial-ombudsman.org.uk.

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