At Willis Insurance and Risk Management, our unique blend of experience, insight and ingenuity has helped us to establish our reputation for fully understanding various industry sectors in commercial business. Our client-focused approach allows us to simplify risks in order to deliver bespoke risk management programmes and peace of mind for our clients.

As an award-winning independent insurance broker, with some of Northern Ireland’s biggest and boldest brands as clients, we have formed an enthusiastic and driven team established by the finest talent who are focused on providing exceptional service to our clients.


Working with us as an Account Handler, this will give you the opportunity to demonstrate your skills by building and maintaining strong relationships with clients across a wide range of industry sectors.

We have Account Handler opportunities in the following teams:

              Commercial Business Unit (SME & Mid-Market); and

              Key Accounts (Corporate Risks) Teams

On a daily basis you will showcase your skills and knowledge by:  

  • negotiating, placing and reporting to Client Directors at renewal, mid-term and new business stages;
  • ensuring adequacy and appropriateness of cover;
  • managing personal workloads and meeting deadlines;
  • keeping accurate client records and files at all times, including timely inputting of all client data into our bespoke system;
  • providing clients with high quality policy documentation, and in accordance with FCA regulation;
  • responding to client queries, including changes in cover and risk, in a professional and timely manner
  • ensuring that Company procedures, excellent client service standards and compliance regulations are adhered to and maintained;
  • contributing to the achievement of team and business objectives by identifying gaps, up selling and cross selling.
  • proactively managing valued client and insurer relationships;
  • build good working relationships with the Client Account Executives, Client Account Directors and the wider team;
  • attend occasional client visits/meetings in support of the Client Account Executive or Client Account Director;



You will have a minimum of 2 years’ commercial account handling experience and be in possession of or working towards Diploma (CII).  Sound technical knowledge across a range of classes of businesses is essential.

If this sounds like you, and you can demonstrate the following skills and attributes, apply today:

  • enthusiastic client focused approach;
  • ability to develop strong client and insurer relationships;
  • ability to support colleagues in a close team environment;
  • strong working knowledge and understanding of most commercial classes of business and associated insurance products;
  • keen attention to detail and the ability to prepare high quality documentation;
  • highly organised with strong administrative skills;
  • IT proficient; (Acturis experience desirable)
  • high level of motivation and resilience with a proactive attitude.


We understand and value the needs of our employees. As such, the successful candidate will be offered a competitive salary and attractive benefits package including 25 days annual leave in addition to all public and bank holidays, private medical insurance, health cash plan and employer pension contributions.


As Corporate Chartered Insurance Brokers, we actively encourage all employees to pursue learning and development opportunities by providing CII Membership, study support material as well as study leave, and a financial bonus upon successful completion of CII qualifications.

We encourage knowledge sharing and have developed a coaching culture where knowledge is cascaded, ensuring everyone has an opportunity to benefit from the experience and expertise within our team.


Please forward your CV via the APPLY button below.

The closing date for applications is 28 August 2020

Please note that our recruitment campaigns are managed in-house and we will not accept any third party-applications unless requested from our agreed agency partners.


Willis Insurance & Risk Management is committed to protecting the privacy and security of your personal information. Our Privacy Notice, detailing how we collect and use personal information about you as a job applicant, in accordance with the General Data Protection Regulation (GDPR), is available on our Company Website.

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Willis Insurance and Risk Management, Willis Wealth Management and Accident Investigation Services are trading names of Willis & Company (Insurance Brokers) Ltd, which is authorised and regulated by the Financial Conduct Authority - 309124. Registration No. NI 32004. Registered in Northern Ireland.

If you are unhappy with our service, we have a complaints procedure, details of which are available upon request. If you are unhappy with how your complaint has been dealt with, you may be able to refer your complaint to the Financial Ombudsman Service (FOS). The FOS website is

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